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FAQ
Q1: If I only know the excavator model, but can not offer parts No., what should I do ?
A: If possible, you can send us pictures of old products, name plate or the size for reference.
Q2: What is the warranty of the parts after I purchased?
A: The warranty is 6/12 Months based on the item details. For natural broken, 3 months. Guarantee genuine parts.
Q3: What's payment you can accept?
A: We can receive payment through T/T, HSBC, MoneyGram , Western Union, Paypal, Alibaba trade assurance.
Q4: When will I get the items after place order?
A1: In stock: 1-7days.Always in 24 hours
B2: Out of stock: It's according to your quantity. We will let you know when we quote.
Q5: How can I do if there is something wrong with the items?
A: Our products have been professionally tested and the quality is very stable ,if you really found something wrong ,pls contact us , We have a professional after-sales team to help you solve the problem .
Q6: What's package? Can you give me the package according my requirement?
A1: Yes, Standard packing , Neutral packing with wooden box or carton , as your customize.
B2: If you agree, we also have our own professional brand packaging